The golden rule

Published Monday, July 6, 2020 8:00 am

As we reflect on this year and the constant cycle of change that we have become accustomed to calling our "new normal," one of the many contested debates from the past few months has centered around facial coverings. Should we wear one, when, where and for how long. That question has been answered for Davidson county residents when Dr. Michael Caldwell issued the public health order requiring the use of facial coverings in our area on asafenashville.org.

This is a hot topic in our local area and our world today. But in the unpredictability that is 2020, it's only one of many hot topics. A differing opinion today can end long-standing friendships, add additional strain in families and hurt future business opportunities. As we all continue to navigate this year's uncertainty, focusing on better ways to communicate will continue to be an essential attribute.

Realtors serve clients from all over the world with various opinions, availability, preferences and beliefs while working for their client's best interests. Realtors do this by adhering to the Realtor pledge listed in our Code of Ethics Preamble to follow the golden rule—treat others the way you want to be treated. This entails exploring the client's preferences while molding the homebuyer/seller experience to fit their needs.

This is an important distinction between a Realtor and a real estate agent. Realtors are held to our national code of ethics about how we will treat one another and how we will work with consumers and our clients.  A real estate transaction is laden with opinions, opposing sides of the story, misunderstandings, and yes, sometimes, disagreements happen. Realtors are professionals when it comes to negotiating and keeping the transaction moving smoothly as possible. Realtors must figure out ways to communicate their client's interests to the other parties of the contract, all while maintaining a professional relationship.

Ensuring smooth transactions is what Realtors strive for in their everyday lives for their clients. While our backgrounds and beliefs may be unique, we find a way to work together. As we reflect our country's liberties this week, let's not forget the Constitution's original aspiration, "We hold these truths to be self-evident, that all men are created equal, that their creator endows them with certain unalienable rights, that among these are life, liberty and the pursuit of happiness."

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